ID Agent Simplifies Dark Web Monitoring Alerts Through Technical Integration with Autotask

October 16, 2018

Datto Autotask PSA users now able to provide more proactive protection from credential-based exposures

BOWIE, MD – October 16, 2018ID Agent, the channel’s leading provider of Dark Web monitoring and identity theft protection solutions, today announced integration with Datto’s Autotask PSA.

Built via the PSA software’s open API and in conjunction with the Datto integration team, the new integration allows Datto’s Autotask PSA users to configure their Dark Web ID™ exposure alerts to instantly create tickets within their PSA console, allowing for faster response directly to the end user customer and less email traffic for the administrator.

“By integrating into Datto’s Autotask PSA, our joint MSP users will experience greater efficiency, situational awareness and productivity,” said Kevin Lancaster, ID Agent’s CEO. “This integration ultimately allows users to rapidly access our external threat intelligence, enabling them to more proactively mitigate credential-based exploits.”

“The cybersecurity space is growing rapidly, and small and medium-sized business are increasingly turning to managed service providers to provide the level of expertise that businesses require today,” said Rob Rae, vice president of business development at Datto. “Integrating ID Agent’s dark-web monitoring technology with key tools that MSPs utilize to manage their business is another step in improving service delivery and helping them become more profitable.”

About ID Agent
ID Agent provides Dark Web monitoring and identity theft protection solutions, available exclusively through the reseller channel, to private and public organizations and millions of individuals at risk of cyber incidents. Its flagship product, Dark Web ID, delivers Dark Web intelligence to identify, analyze and monitor for compromised or stolen employee and customer data, mitigating exposure to enterprise clients’ most valuable asset – their digital identity. The company’s SpotLight ID provides personal identity protection and restoration for employees and customers while enhancing their overall cybersecurity awareness as well as further safeguarding corporate systems. For more information, visit: or go to LinkedIn, Twitter or Facebook.

About Datto’s Autotask PSA
Datto’s Autotask PSA is a complete IT business management platform that delivers all of the mission-critical tools needed to run an IT managed services business. It’s a reliable cloud-based platform that centralizes business operations, integrates with industry-leading RMMs, and enables quick, data-driven decisions.

About Datto
At Datto, our mission is to empower the world’s small and medium-sized businesses with the best in enterprise-level technology. We do it by equipping our unique community of Managed Service Provider partners with the right products, tools and knowledge to allow each and every customer to succeed. It’s an approach that’s made us the world’s leading provider of MSP delivered IT solutions. Datto is headquartered in Norwalk, CT, with offices worldwide.

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Dana Liedholm
Chief Marketing Officer
ID Agent
[email protected]


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