Two Kaseya Companies Take Home Four Awards at ChannelPro-SMB’s 2019 Forum

September 10, 2019

Leading Provider of Dark Web Monitoring and Identity Management, ID Agent, named “Best in Show”

New York, NY and Miami, Fla., September 10, 2019 – ChannelPro-SMB Forum San Jose 2019 attendees honored two Kaseya companies last week with a total of four awards at this leading event for external IT consultants.

ID Agent, the leading threat intelligence and identity monitoring provider, won in the following three categories:
Best in Show,
Best New Solution, and
Best Software Solution.

RapidFire Tools, a leading provider of business-building technologies for MSPs, was honored with the Best Add-On Product award. 

“I am beyond proud of the deserving recognition of ID Agent and RapidFire Tools,” says Kaseya CEO Fred Voccola. “These are amazing products backed with visionary teams that are both best-of-breed while also being tightly integrated within the Kaseya IT Complete Portfolio. It’s no surprise they are winners and we look forward to delighting our customers with even more new solutions in the coming year.”

Kaseya’s IT Complete, of which ID Agent and RapidFire Tools are part of, is the industry’s only integrated platform design to meet every IT management need — from endpoint management and security to backup and disaster recovery, compliance and IT documentation.

“ChannelPro-SMB is one of our favorite events and it is such an honor to be recognized year-after-year,” says Kevin Lancaster, CEO of ID Agent. “This year is especially significant as we came home with three awards — including Best in Show — and shared the accolades with our sister company RapidFire Tools. Together, we are building best-in-class, cost-effective IT security solutions that meet the needs of small businesses.”

The 2019 ChannelPro SMB Forum in San Jose, Ca featured presentations from some of the brightest minds in the industry who shared their insights on the best tech solutions, like ID Agent and RapidFire Tools, in the SMB marketplace today.

IT consultants, VARs, integrators, and managed service providers (MSPs) participated in interactive sessions, networked with peers, and got detailed information on the latest technology trends and solutions.

“Our tour this year is focused on helping our attendees successfully grow their business,” says ChannelPro Publisher Michael Siggins. “As usual, we do it with the help of an amazing group of expert coaches and vital vendor and distributor support.”

More details can be found online at

About Kaseya
Kaseya® is the leading provider of complete IT Infrastructure Management Solutions for managed service providers (MSPs) and internal IT organizations. Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. The Kaseya IT Complete platform is the industry’s most comprehensive, integrated solution suite purposely engineered to help IT both run and grow the business. It empowers businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, and automate across IT management functions. Kaseya solutions manage over 10 million endpoints worldwide. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit

About ID Agent
ID Agent, a Kaseya company, provides Dark Web monitoring and identity theft protection solutions, available exclusively through the reseller channel, to private and public organizations and millions of individuals at risk of cyber incidents. Its flagship product, Dark Web ID, delivers Dark Web intelligence to identify, analyze and monitor for compromised or stolen employee and customer data, mitigating exposure to enterprise clients’ most valuable asset – their digital identity. The company’s BullPhish ID provides anti-phishing and security awareness training programs to help make a company’s employees its front line of defense against cyber attack. For more information, visit

About RapidFire Tools
RapidFire Tools Inc., a Kaseya company, is the leading global supplier of business-building technology tools for MSPs to help them close more business, offer more services, keep more customers, and make more money. The company’s offerings include: a complete set of IT Assessment, Documentation and Reporting tools; tools for IT Compliance Process Automation; and tools for Insider Cyber Threat Detection & Alerting. For more information, visit