It’s not just important to deliver the service that you’ve promised – you also need to deliver a great customer experience. A neglected client can quickly be poached by another MSP that makes them feel valued even if your service has been flawless. In this one-of-a-kind webinar, featuring Andrew Wallace of SmileBack and Amelia Paro of ID Agent, you’ll learn how to:
Effectively measure customer experience and gain actionable insight from that data
Leverage customer experience data to boost client retention and identify growth opportunities
Expertly leverage the expertly crafted, brandable sales and marketing tools that are available to Partners through Kaseya Powered Services
Nurture relationships to create new sales opportunities, convert prospects into clients and bring in new leads
Join nearly 4,000 MSPs in more than 30 countries who have enhanced their cybersecurity menu and realized ROI in 30 days or less
Listen to this webinar to improve your customer experience!