Inside the Ink

August 13, 2019

Just Announced: ID Agent To Deliver Cyber Security Certification at GlueX

ID Agent will be offering a Pre-Day MSP Security Certification at GlueX! Taught by our very own Senior Threat Analyst, Duncan Miller, those in attendance will learn the fundamentals for offering an effective core security program.

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August 07, 2019

The Week in Breach: 07/31/19 – 08/06/19

This week, students learn a harsh lesson about data security, law enforcement agencies are forced offline, and a creative new malware threatens Windows users.

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August 01, 2019

Thank You New Zealand and Australia!

As I reflect on the last 2 weeks I spent traveling through New Zealand and Australia for a series of MSP roadshows, one word comes to mind. Grateful. ID Agent has been in the channel since May 2017 and we’ve grown from a handful of early adopters to over 2000 active MSP Partners today. We first ventured Down Under last summer. Matt Solomon, our VP of Business Development, brought ID Agent to ANZ and had tons of success growing that market quickly. Since then, our Kiwi and Aussie Partners have really hit the ground running selling Dark Web ID and have become huge advocates and friends of the Team. Our roles in Channel Development are often exhausting, hectic and stressful, but getting to fly across the world and bring this product to a new batch of MSPs makes all the flight delays, early mornings and late nights, and the inevitable jet lag totally worth it! Dark Web ID is a best-in- class solution that provides our Partners the ability to educate and inform their clients when employee credentials have been exposed. This actionable data allows our Partners to become trusted advisors who provide valuable insight into employee behavior, In each of these 5 roadshows with our friends at Datto, I was able to speak to the success stories our Partners share every day and provide educational content they can turn around and present to their prospects. Having the right approach and not just using the data to scare people into buying something is key and we share the “tried and true” messages that have proven to work. In Sydney, Robert Brown even got up on stage with me and shared his own success stories. When I thanked him profusely for the kind words and recommendation, his response was simply, “I just spoke about my experiences. It’s a good product which makes it easy.” This mindset is prevalent throughout New Zealand and Australia, and it really was amazing to see how welcoming, thoughtful and energetic our current (and soon to be) Partners are on that side of the world. Our small but mighty business development team is on the road every week in various cities presenting and meeting with prospects and current Partners. We love what we do – and love getting to meet our Partners on the road. Whether it’s laughing over a cocktail (pr a kangaroo dinner), strategizing how to use Dark Web data to drive new revenue or just exploring a new city, the MSP community has been nothing short of amazing. Once this jet lag subsides, I can’t wait to hop back on a plane and head to the next city! Check out our events page to see when we’re heading your way!

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July 31, 2019

The Week in Breach: 07/24/19 – 07/30/19

This week, credentials from the Dark Web compromise a company’s network, healthcare records are held for ransom, and data breaches become more expensive.

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Capital One Suffers Massive Data Breach

There was a time when bank robbers resembled the stereotype of a bandit or a pirate. In reality, modern bank robberies are much less like an Ocean’s Eleven movie and more of a person sitting behind their desk eating yogurt and probing networks for vulnerabilities. While we can’t verify the type of food that was eaten during the recent Capital One Financial Corporation breach, we do know what was taken and how. Paige Thompson, AKA “erratic,” a former software engineer, stole more than 100 million Americans’ information and another 6 million Canadians’ sensitive information in the breach. Capital One was made aware of a configuration vulnerability on July 17th when an ethical hacker discovered the data on Github and reported it to the bank. While investigating and fixing the vulnerability, the bank revealed that a third party had gained access to their system in March of this year. Capital One immediately fixed the vulnerability and contacted the FBI to conduct a criminal investigation. The list of information stolen is not pretty and is quite long. Compromised data includes: Names, dates of birth, phone numbers, email addresses, home addresses, zip codes/postal codes, self-reported income, credit card application data, credit scores, credit limits, balances, payment history, transaction data, US Social Security Numbers, bank account numbers, and Canadian Social Insurance Numbers, It should be noted that Capital One responded immediately to this breach and has since strengthened its cybersecurity defenses, but one cannot help but wonder how that much sensitive data was exposed on a popular public website from March to July without the bank realizing it was missing. Not only that, but what if the hacker decided to sell the information in a more secure location such as the Dark Web. Fortunately, the main suspect behind this digital bank heist was apprehended quickly. Today’s robberies may use less dynamite and guns, but the catastrophic effects are typically long-lasting and far-reaching. Now more than ever, individuals and businesses need to take responsibility for proactively protecting their digital credentials and assets. ID Agent provides monitoring and alerting for businesses when their employees’ credentials have become exposed on the Dark Web by offering Dark Web ID™ through the MSP channel. We also offer personal identity monitoring through our MSP Partners so that individuals can have peace of mind that they are covered when data breach occurs. SpotLight ID™ can be purchased directly from MSPs by individuals, or by business owners as a tax-free employee benefit. Contact [email protected] to learn more.

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July 24, 2019

The Week in Breach: 07/17/19 – 07/23/19

This week, hackers send a message to government agencies, employee errors compromise thousands of people’s data, and Australians demand data security before making purchases.

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July 17, 2019

The Week in Breach: 07/10/19 – 07/16/19

This week, ransomware stops the music at a local radio station, employees fall for phishing scams, and U.S. mayors promise not to pay any more ransom demands.

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July 10, 2019

The Week in Breach: 07/03/19 – 07/09/19

This week, ransomware affects organizations of all shapes and sizes, third-party data breaches are back in the spotlight, and a Canadian mutual fund sidesteps hackers.

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July 03, 2019

The Week in Breach: 06/26/19 – 07/02/19

Happy US Independence Day! This week, a healthcare insurer discovers breach after almost a decade, internet scams cost Australians millions, and a new report indicates that UK businesses are slow to adopt cybersecurity defenses.

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June 27, 2019

How to Spot a Phishing Attempt

Phishing is one of the most common, yet dangerous methods of cybercrime. Despite cybersecurity experts’ warnings over the years, it seems that internet users still consistently fall prey to these simple but effective attacks.

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