Dark Web ID™ Partners who use the ConnectWise PSA can now maximize visibility, and establish workflows from their Manage dashboard, to better deliver exceptional customer service. Dark Web ID connects into the PSA console through API, allowing users to configure their customers’ exposure alerts to seamlessly create tickets within the PSA. This integration will allow for smoother and quicker response time to the customer, and will streamline processes for the administrator.
By developing this integration, ID Agent is further demonstrating our commitment to the Channel and to improving the experience for our Partners.
ConnectWise is a software company that connects technology teams to the solutions, services and resources necessary for success. Our award-winning business management platform automates the full lifecycle of technology service delivery, from sales and service to project tracking and back-office functions, for more than 22,000 partners in more than 70 countries. We believe in an open ecosystem, the power of choice and providing a single pane of glass view. With more than 35 years of experience, ConnectWise software solutions deliver the support companies want at each step of their business journey.