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7 Security Solutions That Make Incident Response Faster & Easier

March 02, 2023
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These 7 Solutions Smooth the Path from Incident Response to Recovery

A security breach is among an organization’s biggest nightmares, often putting its reputation, revenue and customer trust in jeopardy. In the last few years, the ever-growing frequency and scale of cyberattacks paint an alarming picture, with numerous organizations falling prey to threats like ransomware, business email compromise, spear phishing and other dangerous cyberattacks regularly, requiring an incident response. A formal, tested incident response plan is a must-have in today’s volatile cyber landscape. In addition, solutions that offer these seven technologies can also help businesses get through an incident quickly and get back to work.  

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Too many businesses aren’t ready to recover after a cybersecurity incident response

Unfortunately, far too many businesses aren’t ready to handle a cybersecurity incident response and recovery process. For the Datto SMB Cybersecurity Survey for MSPs Report, we asked more than 2900 IT decision-makers at small and mid-sized businesses (SMBs) worldwide to tell us about their readiness to mount an effective incident response and recover from a cybersecurity incident. Shockingly, almost one-fifth of respondents told us that their organization would be doomed in the event of a successful cyberattack or another damaging cybersecurity incident, and 47% said they believe recovery would be difficult.   

Would your organization face recovery challenges after a cybersecurity incident?

Outcome  Response  
Recovery would be easy  37%  
Recovery would be difficult  47%  
We would not recover  16%   

 Source: Datto 

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Some businesses have not absorbed the message that a recovery plan matters

Part of a successful incident response is a swift recovery. When it comes to having a recovery plan in place, over half of our survey respondents said that they have a standard recovery plan ready to go. However, some businesses still need serious help making a recovery plan. Just under one-fifth of our survey respondents admitted that they haven’t done adequate incident response and recovery planning – and a surprising 16% of respondents told us that they don’t have any kind of recovery plan in place at all.  

What is the status of your recovery plan?

Recovery Plan Status Respondents 
We have a best-in-class recovery plan in place 29% 
We have a standard recovery plan in place 52% 
We have solutions to protect us, but do not have a formal recovery plan in place 14% 
We do not have any recovery plan in place 2% 
I believe my service provider has a recovery plan in place, but I do not know the details 3% 

 Source: Datto 

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These 7 security solutions help with incident response 

Having a formal, tested incident response plan is the most important thing a business can do to facilitate a smooth response and recovery in the event of cybersecurity trouble. In addition, choosing certain solutions can help smooth the path to recovery from a cyber incident. These seven solutions strengthen an organization’s security and also offer incident response benefits. 

Identity and access management (IAM): Effective access control is critical for preventing intrusions, giving security teams the required tools to effectively deal with an incident. Many solutions feature single sign-on (SSO), with access to networks and tools controlled for each user from individualized launchpads. Not only does this make it easy for techs to control access points, but it also makes it easy to close them off and isolate a compromised user account when needed in an incident response. 

Endpoint detection and response (EDR): EDR solutions record and store activities and events taking place on endpoints and use various data analytics techniques to detect suspicious system behavior, provide contextual information, block malicious activity and provide remediation suggestions to restore affected systems. An EDR tool augments an organization’s incident detection, investigation and response capabilities, including incident data search and investigation alert triage, suspicious activity validation, threat hunting and malicious activity detection and containment.  

Security Operations Center (SOC): A SOC is one of the most significant pillars in incident response planning. A SOC gives responders the data they need to quickly mount an effective response, helping reduce the attackers’ dwell time and damage. It also enables organizations to establish the metrics to measure the success of any incident response. A SOC can be maintained in-house, or an organization may opt to use a managed SOC. Using a Managed SOC has many advantages for preventing and addressing cyberattacks. First and foremost, a Managed SOC will be staffed by cybersecurity professionals who can provide threat analysis and expert help in the event of a cyberattack. With a Managed SOC, SMBs can also perform vulnerability assessments to identify potential threats and address vulnerabilities. 

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Backup and recovery: A backup and recovery strategy is critical for helping organizations minimize the impact of downtime and facilitate a speedy incident response. A backup and recovery solution helps an organization recover data and IT resources, enabling it to quickly get back to work following a cybersecurity incident.  

Dark web monitoring: Cybercriminals often sell an organization’s stolen data on dark web forums, which allows other perpetrators to launch a cyberattack on the organization. A dark web monitoring solution scans through billions of pages on the internet to find leaked or stolen information, such as compromised passwords, credentials, intellectual property and other sensitive data. Once the solution finds compromised data, it alerts the impacted organization, enabling it to devise remediation strategies. Investigation is a critical stage of incident response. 

Security awareness training: Most cyberattacks are caused due to human error with cybercriminals increasingly using social engineering techniques to trap an organization’s employees. A security awareness training solution empowers an organization’s employees to detect phishing lures easily and prevent their organization from costly cyberattacks. Organizations that engage their employees in regular security awareness training have 70% fewer security incidents.  

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Managed SOC puts the expertise you need for incident response is at your fingertips

Boost your organization’s cyber defense and speed up incident response by choosing to partner with Kaseya’s Managed SOC. With Managed SOC, your organization has access to the tools and help it needs to stop advanced cyberthreats from damaging your organization. Our world-class, white-labeled managed detection and response (MDR) solution is an innovative, affordable and effective way to power up your security.  

An elite team of cybersecurity experts leverages our Threat Monitoring Platform to detect malicious and suspicious activity across three critical attack vectors — endpoint, network and cloud. Plus, you’ll have a team of security veterans available to you 24/7/365 to dive in immediately and work with your team when actionable threats are discovered to facilitate a speedy incident response and recovery.  

Benefits of Kaseya’s Managed SOC 

Continuous monitoring: Get round-the-clock protection with real-time advanced threat detection.  

Breach detection: Thwart sophisticated and advanced threats that bypass traditional AV and perimeter security solutions.  

Threat hunting: Focus on other pressing matters while an elite cybersecurity team proactively hunt for malicious activities.  

SIEM-less log monitoring: Monitor, search, alert and report on the three attack pillars’ (network, cloud and endpoint) log data spanning Windows and macOS, firewalls, network devices, Microsoft 365 and Azure AD without requiring heavy security event and incident management investment. 

No hardware requirements: Eliminate the need for costly and complex on-premises hardware with our patent-pending, cloud-based technology. 

Learn more about Managed SOC.   

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